Confia Help Center

Once shipped, customer receives an SMS and E-mail on registered contact number and e-mail id containing courier company name and tracking number.

Or maybe you can simply go to the “Track now” option available on our website.

This usually happens when you place an order as a Guest without creating an account on our website. If you first create an account and then place the order, it will reflect under your account. However, you can still track your order status by following the below mentioned step:

• Click on SIGN IN ACCOUNT on the top right corner of the website.

• Select Track Order

• Enter your details

It takes 4-7 days to ship an order. Once shipped, a product should bedelivered to you within 5 days. However, there might be some delay in delivery due to below mentioned reasons:

• If the area where you live is very interior in the region.

• Natural calamities like heavy rain, earthquake etc.

• Political disturbance, National and Regional holidays etc.

We have you covered! We will call you and confirm your availability and reschedule the delivery for you.

Sorry, as per company policy, a package can’t be opened before delivery is accepted.

But you can accept the package & get in touch with us later in case you have any concerns.